Featured Speakers

David is General Manager of Alternative Events in the Live Events Group of TechWeb (formerly CMP). He is also Editor-At-Large for InformationWeek.com and the Executive Conference Director for Interop. Prior to his career in tech media, David spent eight years as a software developer, network engineer and IT manager.

Stowe Boyd is best known these days for his writing and thinking at /Message. He is obsessed with social tools, and their impact on business, media and society. He coined the term "social tools" in 1999, the same year he started blogging, and hasn’t looked back since. His work is principally oriented toward the theory and practice of social web application design and development, as well as related product strategy (like the activities formerly known as marketing).

Chris Brogan uses social media and technology to build digital relationships for businesses, organizations, and individuals. He has merged his experience in technology (enterprise IT and wireless telephony) with his passion for social media, such that he’s showing organizations how to use these tools inside the firewall, as well as to build authentic conversations between coworkers, customers and even competitors.

Chris speaks at several conferences and for private organizations, bridging business-minded people with technology concepts and helping tech-centric types understand the business implications of their efforts. For more on his speaking, check out http://chrisbrogan.com/connect

Chris blogs, writes articles and makes media of all kinds at [chrisbrogan.com]. Skilled in new media creation (blogging, podcasting, videoblogging) as well as social media community building (through sites like Facebook, Ning, Twitter and others), his strength is in connecting passionate people together for business, collaboration and networking.

Don Burke is a leading proponent of the Enterprise 2.0 ethos within the Intelligence Community and is currently the "Intellipedia Doyen", which is a role he has held since the spring of 2006. In this role he is partnered with other early adopters in an effort to demonstrate the value of social software tools, educate the Community on how to use these tools, and advocate for improvements to the environment with the goal of improving our ability to capture our knowledge and expertise. Mr. Burke is currently employed by the CIA's Directorate of Science and Technology and has a diverse 19+ year background in the Federal Government working a wide range of technical and analytical issues including collection, technical analysis, congressionally directed actions, direct support to operations, project management, advanced visualization technologies, software development, budgeting and management. Mr. Burke was quoted extensively in the October 2007 SIGNAL magazine article "Intellipedia Seeks Ultimate Information Sharing."

Robert B. (Rob) Carter is Executive Vice President – FedEx Information Services & Chief Information Officer at FedEx Corporation. FedEx Corporation, with revenue of $33 Billion, provides the transportation industry’s broadest range of services.

Carter is responsible for the corporations’ key applications and technology infrastructure. FedEx applications, advanced networks and data centers provide around-the-clock and around-the-globe support for the information intensive transportation, logistics and business related product offerings of FedEx Corporation.

Carter is also responsible for Customer Service, Billing and Revenue Operations. FedEx call centers are one of the premier customer service organizations in the world and provide instant access to the great people and technology that support FedEx customers worldwide.

Carter joined FedEx in 1993 and has nearly 30 years of systems development and implementation experience utilizing a wide variety of technologies. Carter earned his bachelor's degree in Computer and Information Sciences from the University of Florida and his MBA from the University of South Florida.

Professional awards include:

• CIO Magazine Hall of Fame (2007)
• Information Week Chief of the Year Award (2000, 2001, 2005)
• Network World’s 25 Most Powerful People in Networking (2001, 2005)
• CIO Magazine 100 Award (2000, 2001, 2002, 2003, 2004)
• ComputerWorld Premier 100 (2000, 2001, 2002, 2003, 2004)
• InfoWorld Chief Technology Officer of the Year (2000)

Mr. Carter serves as a member of the Saks, Inc. Board of Directors, First Horizon National Corporation Board of Directors and the University of Florida Foundation Board of Trustees.

Rishi joined Google in 2006 as product manager for Google Apps, Google's online suite of communication and collaboration tools. In this capacity, Rishi is responsible for expanding functionality of the Google Apps platform and driving success in the small business and self-service markets. Prior to joining Google, Rishi worked as a consultant at strategy consulting firm Bain & Company. Rishi holds degrees in computer science and business administration from the University of California, Berkeley, as well as an MBA with an emphasis in entrepreneurship and technology from Stanford University.

Sean Dennehy has more than 15 years of experience in various elements of the U.S. Intelligence Community, including the CIA's Directorate of Intelligence, DIA's Joint Staff Intelligence and supporting U.S. Air Force operations. As the pilot customer for Intellipedia, he has become a leading change agent for incorporating Enterprise 2.0 solutions into the Intelligence Community's business practices. He has developed an innovative "sabbatical" program that introduces Intelligence Community officers to the numerous Web 2.0 applications that are being deployed on multiple intelligence networks. The focus of his efforts is encouraging a viral adoption where officers replace existing processes to take advantage of network effects encountered when individuals move projects out of "channels" and onto "platforms". His actions are based on the National Intelligence Strategy's six main characteristics: results-focused, collaborative, bold, future-oriented, self-evaluating and innovative. Together with a small cadre of early adopters, Mr. Dennehy is helping to break down stovepipes to allow intelligence professionals to truly act as a "community".

Pete serves as eBusiness Director for Employees and Corporate Services, coordinates Employee Enablement across the company and establishes "Enterprise 2.0" business strategies. He and his teams aspire to change the way Wachovia works. He is currently an executive sponsor for Wachovia’s Enterprise Employee Portal, the company’s new intranet platform designed to drive internal social networking and collaboration capabilities. As part of the project’s rollout, Pete and two colleagues are authoring the company’s first-ever employee blogs. In addition, Pete and his team have developed and tested Wiki technology, such as the online encyclopedia of all things Wachovia.

Pete joined Wachovia a decade ago, as the company was building its eCommerce division, and has served in a wide range of eCommerce-related roles. Before joining Wachovia, Pete had a career in media and initiated a new Electronic Services division for Landmark Communications in the early 1990s. In that role, Pete lead the initiative that resulted in the third active Web presence for a daily newspaper in North America and the third live Webcast of a sporting event, for the ACC Men's Basketball Tournament. He earned a BA in Journalism from UNC-Chapel Hill and an MBA from UNC-Greensboro.

Wachovia is the nation’s fourth largest bank, with 13 million households and businesses, 13.4 million online product and service enrollments and 4.5 million active online banking customers. The company has been rated #1 in Customer Satisfaction in the ACSI survey for six consecutive years.

Maggie Fox is the founder and CEO of Social Media Group, one of the world’s largest and best-known agencies helping business navigate the world of Web 2.0. Pioneers in their field, SMG has created and executed social media strategies for Ford Motor Company, SAP, Yamaha Motor and Harlequin Publishing. Maggie is a communications and content expert who has never met a medium she didn't like. Over the course of her career, she has lead teams that have marketed, written and produced television and web content for some of the biggest and best-known brands in North America, including Sears, Deloitte and Disney. Maggie is often asked to speak to the press and business groups about the importance and use of social media in the enterprise.

With over 25 years experience working with a broad array of business solutions including knowledge and content management, portals, search engines, document management, workflow, BPM, records management, imaging, intranets and electronic document databases, Mr. Frappaolo is well versed in the practical business and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries.

Prior to joining AIIM, Mr. Frappaolo founded Delphi Group, where he led the firm's consulting and market research practice for nearly 20 years. He is the creator of several methodologies designed to address the needs of knowledge management, content management, business process management and portal design.

Mr. Frappaolo has published 4 books and over 300 studies, articles and whitepapers, and has lectured to audiences around the world.

Dion Hinchcliffe is Founder and Chief Technology Officer for the Enterprise Web 2.0 advisory and consulting firm Hinchcliffe & Company, based in Alexandria, Virginia. A veteran of software development, Dion has been working for two decades with leading-edge methods to accelerate project schedules and raise the bar for the strategic application of technology to business. He is a popular blogger for ZDNet and was one of the very first analysts to cover the Enterprise 2.0 space. Dion has extensive practical experience with enterprise technologies and he consults, speaks and writes prolifically on business, IT and software architecture.

Ned is Director of Tools & Technology for Sony Computer Entertainment’s World Wide Studios, where he manages engineering teams working on Web 2.0, collaboration technologies, product portfolio management, audio systems, OS level components, tools for scalability testing, programming, content creation and more. Prior to SCEA Ned was CTO of EA’s Maxis division, where he worked on Sims 2.

Ned was the author of Chuck Yeager’s Advanced Flight Simulator (PC, Apple 2, C64, Mac), a #1 Electronic Arts game, and then Chuck Yeager #2. After these he lead the development of F22 interceptor, a bestselling 3D Sega Genesis game, and Car & Driver, the first game with texture mapping and the first 3D system licensed to EA. Next he co-founded Looking Glass Technology where he ran product development, producing some of his favorite games, Ultima Underworld 2, System Shock, Flight Unlimited, Madden ’93 (Genesis), Access’s Links Pro (Mac) and more. After that he founded Multitude, the makers of FireTalk, an early Skype-like service, and FireTeam, the first game built around a voice headset. Ned has been featured on the cover of the Red Herring magazine; named entrepreneur of the year, filed 19 patents, won many industry awards, and sits on the technical advisory board of several Web 2.0 companies.

Andrew McAfee joined the faculty of the Technology and Operations Management Unit at Harvard Business School in 1998. His research investigates how managers can most effectively select, implement, and use Information Technology (IT) to achieve business goals. He was the recipient of a US Department of Energy Integrated Manufacturing Fellowship for his doctoral research, which focused on the performance impact of enterprise information technologies such as SAP’s R/3. His current research is an exploration of how Web 2.0 technologies can be used within the enterprise.

Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen.

Simon is 'Manager of Enterprise 2.0 technology Development' at Pfizer, the global pharmaceutical company. In this role he has the remit to explore the potential for using Web 2.0 inspired technologies and approaches for internal use within the company. Simon has responsibility for the Pfizer-wide wiki, 'Pfizerpedia', as well as development of standards and guidelines around the use of blogging for internal communication and collaboration purposes, and implementation of RSS within the company. He is involved in a number of projects designed to apply Enterprise 2.0 technologies within specific business lines and functions, and is involved in exploring and evaluating the next wave of Enterprise 2.0 products inspired by the success of web-based services such as del.icio.us and Facebook.

Early in 2006, Simon started the Discussion Group about the World Wide Web (DIGWWW), a Pfizer internal community of practice that was interested in how the technology that supports collaboration on the World Wide Web could be used to create collaborative environments within Pfizer. It began in the U.K., under Simon's leadership, and has since grown into a global activity with enthusiastic participants at all Pfizer R & D sites and across all lines. Simon's vision is one whereby the company's information and knowledge will be unlocked through easy-to-use Enterprise 2.0 systems.

Simon has been in the IT industry for 15 years, starting as a software developer and later graduating to being a Technical Team Leader and Project Manager. He is based in the U.K.

Jeff is currently the Vice President for IBM WPLC social software initiatives and has overall responsibility for development, marketing, sales and services. In January 2007, IBM announced IBM Lotus Connections, the first integrated social software platform for business. These social software capabilities are used at IBM today, as well as in governments and businesses around the world.

As an IBM Executive, Jeff has appeared on numerous news and technology programs including Sirius, CNBC and CNN, as well as in international newspapers and trade publications including the NY Times, Wall Street Journal, Financial Times and Business Week.

Jeff serves on the Advisory Board of the Film Foundation as the technology advisor. The Film Foundation is focused on the preservation of film and the education of visual arts in schools around the world. The Film Foundation is an organization that is chaired by Martin Scorsese and has a Board of Directors that includes Steven Spielberg, George Lucas, Clint Eastwood and other esteemed Directors.

Mark Woollen is Vice President of Oracle CRM Applications. In addition to defining CRM product and market strategy, he is the key strategist for expanding collaboration and community capabilities throughout Oracle's ERP & CRM enterprise applications. Mr. Woollen has more than 15 years of sales, marketing, and development experience, with a history of redefining product development to deliver products that are easier to use and more productive for the user.